Privacy Policy

Transformational Results Counseling

Effective Date: January 2025

Transformational Results Counseling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications. This Privacy Policy describes how we collect, use, and protect your information. We may update this policy periodically and encourage you to review it regularly.

1. Your Privacy Matters

Your privacy is of utmost importance to Transformational Results Counseling. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information. By using our website or services, you consent to the practices outlined below.

2. State and Federal Law Compliance

We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and applicable state-specific privacy protections. If your state grants you additional privacy rights, you are encouraged to contact us to exercise those rights.

3. Our Commitment to Children’s Privacy

We do not knowingly collect or store personal information from individuals under 18 years of age. Our services are intended for adults only. If we become aware that we have inadvertently received information from a child under 18, we will delete it immediately.

4. Information We Collect

We may collect the following types of information:

Automatically Collected Data

  • IP address, browser type, and device information

  • Date and time of access

  • Pages visited and referring site

  • Cookies – small data files stored on your device to enhance your user experience

You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

Information You Provide Voluntarily

  • Contact forms (e.g., name, email, phone number)

  • Scheduling requests

  • Intake or consent forms

  • Payment or billing information (processed via secure third-party platforms)

  • Testimonials or reviews (with your consent)

5. How We Use Your Information

We use your personal information to:

  • Provide and manage counseling and therapeutic services

  • Communicate with you about appointments, services, or billing

  • Improve our website and user experience

  • Maintain accurate client records in compliance with HIPAA

6. Confidentiality of Health Information

All protected health information (PHI) is handled in accordance with HIPAA. We do not disclose your PHI to third parties without your explicit written consent, except in the following circumstances:

  • To report abuse or threats of harm to self or others

  • When required by court order or legal obligation

  • For insurance or billing purposes (as authorized)

  • In consultation with other professionals (with your permission)

7. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers (e.g., scheduling platforms, payment processors, email services) who assist in operating our business, under strict confidentiality agreements. These third parties do not have permission to use your data for their own marketing or unrelated purposes.

We may share aggregate or anonymized data for business or marketing insights, but this will not include personal identifiers.

8. External Links and Third-Party Content

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Google and Third-Party Advertising

We do not serve third-party ads or tracking pixels on our therapy website. If we ever integrate such features in the future (e.g., Google Ads or analytics), we will update this policy to reflect the nature and purpose of data tracking.

11. Policy Changes

This Privacy Policy may change at any time at our sole discretion. We will update the “Effective Date” at the top of this page when changes are made. We encourage you to review this page periodically to stay informed.

12. Your Rights and Contact Information

You may request to:

  • Access, amend, or delete your personal data

  • Withdraw consent for communications

  • File a complaint regarding data handling

Please direct any questions or requests to:

Transformational Results Counseling